Responsible Gambling

Treated responsibly, wagering on racing and sport is associated with fun and excitement. However, we recognise that for a small percentage of people it may cause harm and lead to potential gambling problems.

NZRB is committed to promoting responsible gambling and has a Harm Prevention & Minimisation Policy and procedures in place to help minimise the potential harm associated with gambling.

For more information, or to request a copy of our Responsible Gambling Code of Practice or Harm Prevention and Minimisation Policy, please call 0800 102 106 or click on the links below.

Gambling Helpline

If you think you, or someone you know, may have a problem, there is help available through a range of support and counselling services.

For free and confidential advice call the Gambling Helpline on 0800 654 655. This service operates 24 hours a day, 365 days a year. Alternatively you can text 8006, email [email protected] or visit

Information about responsible gambling and available support
English | Chinese (Simple) | Chinese (Traditional) | Maori | Samoan |

For download

NZRB Harm Prevention and Minimisation Policy
NZRB Set Your Limits Programme Information sheet
NZRB Set Your Limits Request Form
NZRB Multi-Venue Self Exclusion Programme
NZRB Multi-Venue Self Exclusion Form

Contact Us

Please get in touch with us at [email protected] for any questions about internet betting, online accounts, and all other queries.